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Modem Connection

X-Sender: ariel1@popd.ix.netcom.com
Date: Wed, 20 Jan 1999 15:04:36 -0800
To: "winnie witten" <wawitten@hotmail.com>
From: Ariel <ariel1@ix.netcom.com>
Subject: Re: Problems with APAS
Cc: gideon@arielnet.com

Hello Winnie,

It has been a while since we last communicated. We would be happy to take
a look at your system via modem. I have listed the modem instructions
below. You should use the CLOSEUP6 software from the DOS prompt. Please
let us know when you will be calling on the modem so we can have our
computer ready to answer.

We will require a minimum of 5 minutes notice by phone or you can let us
know by Email. Someone is in our office from 8:00am until 4:30pm
California Time.

I look forward to your reply.


John Probe


1. Confirm time with Ariel Dynamics to make a modem connection.
2. Connect external modem to computer
3. Boot the computer to the DOS mode
4. Access the CLOSEUP6 directory
5. Execute the CHOST.EXE file
6. Simultaneously press the ALT H keys to access the pull-down menus
7. Select SETUP and check the following settings
   a. Modem: Hayes Compatible
   b. Baud Rate: 2400 or 9600
   c. Com Port: Probably COM2
   d. Host Secure: NO
   e. Auto Answer: YES
8. Then select MODEM INITIALIZATION AND CONTROL and press the ENTER key.
In approximately 15 seconds, you should see a window that states OK. If
not, try changing the COM PORT setting and repeating steps #8.
9. Press the ESC key one time
10. Select Phone, DIAL and MANUAL DIAL. Then enter the Ariel Dynamics
Modem/Fax number exactly as you would dial a telephone on this same
extension and press the ENTER key. The Ariel modem number is USA 619 874 2549
11. If the modems make a connection, you will see a "chat" window on the
screen for communicating. If the connection fails for some reason, select
PHONE, HANG-UP and repeat step #10

Depending on the quality of the modem connection, the connection may be
lost or the screens may black out. Do not worry if this happens. If the
connection is lost, just repeat the steps above to make another connection.
If the screen blacks out, simply wait a while to see if it will come back.
If nothing happens in approximately 10 or 15 minutes, you should reboot
the computer and test the software.

Normally, we will leave our computer connected to the modem for up to 15
minutes after disconnecting. A message will be left in the "Chat" window
when the modem connection has been successfully completed.

Please contact the Ariel Dynamics office for any additional information.

Ariel Dynamics, Inc.
4891 Ronson Court
Suite F
San Diego, California 92111 USA
(619) 874-2547 Tel
(619) 874-2549 Modem/Fax
Email: ARIEL1@ix.netcom.com
Web Site: www.arielweb.com


At 02:46 PM 1/20/99 PST, you wrote:
>I have an APAS System here at Eastern Michigan University and it is
>again giving me problems.
>1) Cannot access Windows without going through DOS and typing "win"
>2) When I get into Windows, the APAS modules only give me "runtime
>errors". Word & Excel do operate, however.
>3) The mouse still freezes. A problem since I first received the system.
>I used the system without incident all last year, but when I tried to
>use it just before Christmas, the above problems occurred.
>A similar problem occurred in the summer of 1997, and it was fixed by
>you via modem.
>If this is an option this time, I to be refreshed on how to access the
>Thank you for you assistance.
>Winnie Witten
>Eastern Michigan University.
>Get Your Private, Free Email at http://www.hotmail.com
Ariel Dynamics, Inc.
4891 Ronson Court
Suite F
San Diego, California 92111 USA
(619) 874-2547 Tel
(619) 874-2549 Fax
Email: ARIEL1@ix.netcom.com
Web Site: http://www.arielweb.com


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